Resume

ALFRED J. ARRUDA III (Al)
MCT, MOS, MCSE, MCSA, MCP, MCP+I, A+, Network+, Security+, CCNA
Hollywood, FL 33020 (305) 924 8826
alarruda@gmail.com
Information Technology Professional

Experienced IT professional with more than 20 years broad experience with PC based networks in several diverse industries.  A resourceful troubleshooter with a strong memory and extensive computer knowledge. Excellent leadership and organizational skills.  Expertise Includes:

  • Managing people and projects, ensuring things are done correctly in a fun working environment.
  • Training peers and subordinate on ever-changing industry standards, practices and procedures.
  • Exceptional technical support and project management background.
  • Network engineering, administration, security analysis and documentation.
  • Technical background in virtually all Microsoft products and PC based computer systems.
  • Certifications include Microsoft Certified Trainer, MSCE, MCSA 2012, MCT, MCP+I, A+, Net+.
  • Certified training in Cisco CCNA, Checkpoint Firewall and Citrix Metaframe software.

Credentials: Microsoft Certified Trainer, Office Specialist, MCSA 2012, MCSE, MCP, MCP+I, CompTia A+, Net+, Cisco CCNA

Operating systems: VMWare, Windows Server 2000/2003/2008-R2/2012-R2, Windows 2000/XP Pro, Vista, Windows 7, Windows 8.1,Windows 10, Linux all versions

Networking: Routers and switches, Network Infrastructure, Wireless Access points, Active Directory, Terminal services, RAS server, system and network hardening, network security, LAN/WLAN/WAN, wired and wireless networks, TFTP server, FTP servers, T-1/T-3

Protocols: TCP/IP, VoIP, DHCP, DNS, FTP, POP3, SMTP, SNMP, SIP, IPSec. LDAP

Routing Protocols: RIP, RIPv2, EIGRP, OSPF

Applications: Wireshark, Visio 2007/2010, Office 2003/2007/2010/2013, Office 365, Project 2007/2010, BackupExec, SharePoint, Exchange server, SQL server, IIS, Kaspersky AV, Veeam Backup,

Virtualization: Microsoft Hyper-V, VMWare 6

Servers: HP DL 380G5, Dell R610/620, Dell R710/720, Dell PowerEdge 2950, Dell PowerEdge 1750, Compaq Prolient

Cisco products: Cisco 3600, 2811, 1841, 1941, 1720, 2911, 819, Meraki series devices

Switches: Cisco Catalyst (3560, 3550, 2960, 2950) 3com, Netgear and Extreme Summit layer 3 switches, Dell PowerConnect, Cabletron Smartswitch 2000 Wireless: 802.11B, 802.11G, 802.11N, Cisco Aironet, Linksys and Dlink wireless routers

Firewalls: Cisco Pix 506E, SonicWall TZ100/200, Checkpoint NG

Misc: Network Administration, System Administration, Contract Negotiation, License Management, Project Management, Desktop Management, Remote Desktop, Mobile Devices, Apple Operating  Systems, Google Apps, Intuit Apps, Adobe Apps, Virus Removal.

PROFESSIONAL EXPERIENCE

Altek Computer Solutions, Nation Wide             1996 – Present

Chief Executive Officer

  • Providing contract and consulting services. 
  • Provide Comptia and Microsoft certified onsite and remote training in Office, A+, Net+ and Server 2012. 
  • Field Service Engineer: Work Market, Field Nation, NetView, Velocity, One Source.
  • Installs and configures routers and switches and telephony gear.
  • Smart Hands Technical Engineer Installs and configures Servers, workstations and applications.
  • Configure security, provide remote and onsite support and administration. 
  • Certified Technical Trainer
  • Website Design
  • Home computer support, removing virus, set up wireless and home networks.   

The Academy, Ft Lauderdale, FL          2012-2015, 2018 – Present

IT Instructor Microsoft Certified Trainer

  • Provided structured classroom training in Microsoft Office 365, A+, Network+ and MCSA. 
  • Set up classroom on its own Cisco 2960 switch. 
  • Deploy desktop images using Windows Deployment services and Hyper-V virtual desktop images. 
  • Set up Virtual classroom using Hyper-V for online training.  

Harborview Hotel and Resort, Martha’s Vineyard, MA             2008 – 2010

MIS Director

  • Responsible for budgets, managing service contracts, software licensing and purchasing. 
  • Daily support of 120 users in 3 hotels with a total of 450 guest rooms. 
  • Set up virtual desktops using Server 2008-R2 and Hyper-V to support remote reservations offices.
  • Set up remote desktop services using web front end, added VPN access between sites. 
  • Configured Sonicwall Firewall, VPN’s and bridged networks. Upgraded 14 servers to Server 2008-R2. 
  • Added encrypted WIFI bridge between two hotels replacing failed Microwave bridge.
  • Distributed network Infrastructure and set up DSL failover.
  • Created Home directories, site share, global shares, back up and secure data. 
  • Set and maintained networking and desktop standards. Used Active Directory and GPOs to manage users and desktops. 
  • Helped deploy and supported Visual One, Fidelio and Libica Hotel management systems.
  • Supported ProfitVue and Great plains accounting software, supported Aloha and Micros POS systems.  

Ojai Valley Inn and Spa, Ojai, CA          2005 – 2007

Sr. Systems Administrator/Network Administrator

  • Support 200+ users and 19 servers running Windows 2000, 2003. Upgraded operating systems, hardware and software.
  • Deployed Antivirus, Spam and proxy solutions enterprise wide and external FTP server. 
  • Responsible for daily backups, deploying update, and patches, Upgraded SQL server 2005. 
  • Rebuilt and upgraded Exchange server and migrated all users to it.
  • Oversaw creation of desktop images, created automation tools for rollout of new desktop images.
  • Create GPO’s to manage desktop, roaming profiles and quotas.
  • Trained Desktop technicians in the use of Ghost, Landesk, Active directory, roaming profiles and GPO’s. 
  • Deployed Springer Miller Systems hotel management software and helped train users. 
  • Supported ProfitVue and Great plains accounting software, supported Aloha and Micros POS systems.
  • Supported Bartech minibars, On Demand TV system, Guest WIFI and Internet.

Fairchild Fasteners, Simi Valley, CA        2000 – 2002

Network Manager/Engineer

  • Responsible for all IT equipment purchasing, Software license management and Support contracts. 
  • Built out existing LAN using Extreme Summit switches.
  • Redesigned and implemented network and desktop standards for 3 sites in Europe and for 3 sites in U.S.
  • Implement internal DNS and WINS servers using Active Directory and Windows-Server 2000.
  • Set up Exchange 2000 sites and x.400 connectors to European sites. 
  • Added point-to-point VPN connections to corporate sites using Checkpoint firewalls and Cisco routers.
  • Built Terminal servers with Citrix Metaframe for remote connectivity, using IIS front end. 
  • Implemented desktop software and hardware standards, built and automated desktop images using Ghost. 
  • Designed and supervised construction of computer room, telecom and network wiring for new building.
  • Created worldwide naming convention and IP scheme.
  • Design WAN using Frame Relay and hybrid internet/VPN solution on Checkpoint firewall and Internet. 
  • Traveled extensively throughout Europe installing corporate network.   

Kinkos, Moorepark, CA            2000 – 2000

Project Engineer

  • Responsible for installing beta version of custom application on branch servers in 24 beta sites in 12 weeks throughout the U.S.
  • Reconfigure branch network into 3 virtual LANs using Cabletron Smart Switch 2000, HP and 3COM hubs in an IP environment.  

Sun America, Chatsworth, CA           1999 – 2000

Project Lead/Y2K rollout

  • Assisted in developing a project plan to re-image 1,500 desktop computers to standardized Y2K compliant image. 
  • Managed activities for 25 installation technicians. 
  • Created processes to backup and re-image systems, also to restore user data using ghost and scripts.  

HealthNet, Woodland Hills, CA    1996 – 1999

Field support Technician

  • 100% travel supporting 8 sites in Southern California using Windows NT 4 based PCs.   

Levi Strauss & Co. San Francisco, CA        1995 – 1996

Network Engineer/Team lead

  • Supervised a team of 5 technicians in a nationwide deployment of Windows NT 3.51 (servers) and Windows for workgroups (desktop) systems using Compaq servers and PCs.  

Paula Insurance Co. Pasadena, CA     1995 – 1995

Network Engineer/Project lead

  • Designed, developed and Designed and deployed wide area network using Synoptics switches, Cabletron and Wellfleet routers and DSUs using TCP/IP, IPX and Frame relay to connect 12 regional satellite offices on a IBM token ring network.  

PACKARD BELL COMPUTERS, Chatsworth, CA        1991 – 1995

Network and Technical Support Analyst

  • Oversee 5 technicians involved in the installation, configuration, troubleshooting and repair of PC’s on Novell Netware, Windows NT and LanMan networks.   

EDUCATION

Community College of Rhode Island, Lincoln, Rhode Island             Studies in Liberal Arts

Rise Institute of Electronics, Providence, Rhode Island              Certified Electronics Technician

Microsoft Certified Trainer, Microsoft Office Specialist, MCSA 2012, MCSE, MCP, MCP+I. Comptia A+, Net+, Security +. Cisco CCNA